On establishing your Account, you will be required to choose an Assessment Program and pay to the Company the relevant Access Fee applicable to your chosen Assessment Program, in full and before you are given access to the Trading Platform. The Access Fee is a non-refundable fee once your Assessment Period starts except where expressly required by law.

Where can I request for a Refund?

You can request for a refund in our chat support. Open a ticket, provide your email address & order number.

When will I receive my Refund? Please note that our refund might take 2-14 days to process.

Should you have any inquiries or concerns, please reach out to our Customer Support Team for assistance. Contact us at [email protected]